Orders will be processed within 1-2 business days. You can select various shipping methods during checkout. If you require a rush or some other special request, send an email to hello@abundantbalm and put "Rush Request" in the subject line and we will work with you to acommodate.
Never. I (Jillian) test every single product that I experiment with along with many friends and family members. I believe so strongly in the health and safety of our products that I am perfectly happy with my sweet 3-year old daughter using them.
Cosmetic companies in the United States are not regulated by a governing body, however they are required to maintain strict safety protocols, all of which Abundant Balm adheres to.
If a product contains an SPF or a medicinal claim, they must then be registered and regulated by the FDA. Although Abundant Balm has high hopes for future products, we are not regulated by the FDA and make no claims that our products will heal your skin or protect it from the sun. Please consult a physician prior to using our products for any medicinal reason, and use proper sun protection if you will be using them outside!
Abundant Balm is registered with the Voluntary Cosmetic Registration Program (VCRP). This is a program within the FDA that exchanges information to and from cosmetic manufacturers. As its name implies, it is strictly volunteer-based, but we believe very strongly in openness and honesty, and want to make sure we are staying on top of current manufacturing guidelines!
Graininess in natural products has nothing to do with its quality or safety. Abundant Balm uses very high-quality ingredients in all of our products. It is typically a result of heat sensitivity in butters (such as shea and mango). To combat this, Abundant Balm tempers our butters and handles them very carefully. Indefinite smoothness and infinite shelf-life are the results of added ingredients that are often harmful. Since Abundant Balm does not use any of the plasticizers or texture stabilizers that are in many popular lip balms today, graininess is still a possibility. If you experience graininess, you can just rub the product in and the grains should disappear!
Most of the ingredients used in Abundant Balm's products are 100% natural. We believe nature is usually better for you! However, we are more concerned with being healthy and safe than being all-natural. We use mica to color "Her" lip balm. Mica is a mineral found all over the earth, however some micas have been found to contain harmful chemicals after processing. In addition, the mining of mica around the world sometimes uses child labor. Since we aren't able to guarantee natural mica has been obtained ethically, we have opted to use micas that are nature-identical (created in a lab with the identical chemical structure of natural mica).
Chemical-free is a misnomer. Water is a chemical! What we strive for at Abundant Balm is toxic-free products. We don't use any of the harmful ingredients found in many lip balms today: phalates, parabens, BPA, or synthetic dyes.
We are not strictly organic. If we use an organic ingredient, it will be noted.
Our lip balms are all made out of various butters and oil and beeswax. It certainly is in our future plans to provide vegan products, but we do not currently.
None of our products contain any gluten, in any form.
Our lip balms are 100% oil-based. The shelf life for most of the ingredients in these products is 12 months. We are a small-batch company, so you can guarantee your lip balms are very fresh when they arrive. However, we recommend using up your lip balms within 6 months or so!
Natural products are subject to temperature fluctuations. If your lip balm sat in a hot car or was shipped to you during hot weather it might melt. Let it sit somewhere cool (or stick in the fridge!) until it has hardened again prior to using!
In addition, if the temperature is cold, your lip balm might harden. Either place somewhere warm or just rub it in and it will soften up!
At this point, all of our products are 100% oil-based. They have a certain shelf-life that should be noted, as the oils can go rancid after that. They do not require a preservative because they do not contain water. However, if they accidentally become contaminated with water, just watch them carefully!
